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Hanna Courlang is an accomplished professional with extensive experience in customer success and account management. Currently serving as Senior Customer Success Manager II and previously as Senior Account Manager at Bitly since April 2018, Hanna excels in optimizing partner success through customer collaboration and product adoption. Prior to Bitly, significant achievements include tenure at Signpost from July 2014 to March 2018, culminating in the role of Strategic National Account Executive, where Hanna established enterprise partnerships with mid-market companies. Beginning as a Sales Representative and advancing through various sales roles to Lead National Account Executive, Hanna demonstrated strong sales acumen. Earlier experience includes serving as Marketing Manager at Francky L'Official Hair. Hanna holds a Bachelor’s Degree in Marketing from Penn State University and graduated from the American School of The Hague.