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Sandra Humphries is an experienced professional in management and customer experience, currently serving as the Visitor Experience Manager at Birmingham Hospice since August 2022. Prior roles include Team Leader at the same organization and Pet Services Specialist at Paws D'Amore. Sandra spent several years at L'Oréal as a Sales Development Manager for Azzaro and Mugler Beauté in the UK, as well as Deputy General Manager at Selfridges, overseeing various departments. Sandra's earlier experience includes serving as Store Manager and Deputy Store Manager at House of Fraser, managing flagship locations with significant turnover and focusing on sales performance and team development. Educational background includes St Georges C of E.