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Olivia Wakefield has a diverse work experience starting from 2015 to present. Olivia currently works as a Customer Success Manager at Birdie, a home healthcare technology platform. Olivia previously worked as a Senior Customer Experience Manager at Marvel from 2022 to 2023 and at Ballpark from 2022 to 2023. Prior to that, they held the role of Customer Success Executive at reed.co.uk where they played a key role in supporting the launch of a new eLearning platform. Olivia also worked as a Keyholder at Iceland Foods and held various roles at Auger including Internal Trainer, Business Improvement Analyst, and Account Manager. Olivia began their career as a Customer Service Advisor at Marks and Spencer.

Olivia Wakefield obtained a Bachelor of Science (BS) degree in Psychology from the University of Liverpool, where they attended from 2012 to 2015.