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Thomas Swartzbaugh is an experienced professional in customer success and operations management, currently serving as Onboarding Manager and previously as Customer Success Manager at Bird since May 2022. Prior roles include Market Operations Manager at Bellhop from March 2020 to May 2022, Real Estate Sales at Better Homes and Gardens Real Estate Metro Brokers from November 2018 to March 2020, Xfinity Mobile Supervisor at Comcast from October 2016 to June 2018, and Assistant Store Manager at AT&T from December 2010 to September 2016. Thomas possesses a strong background in customer engagement and operational leadership, supported by an education from Saint Leo University and Victory Christian School.