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Matthew Rice is an experienced professional in solution consulting and customer experience, currently serving as Senior Manager of Solution Consulting for Creator Workflows at ServiceNow since April 2024. Prior to this role, Rice held positions including Head of UK Solution Engineering at MessageBird and Senior Director of Oracle CX Presales for Western Europe at Oracle, where expertise was demonstrated in enhancing customer engagement strategies. Rice's career also includes significant contributions as a Presales Solution Manager at SAP UK&I and roles as a Senior Business Analyst and Technical Analyst at Kohler Mira Limited and Caradon Mira Limited, respectively. Rice holds a degree from the University of Reading.