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Eric S.

Customer Experience Analyst at Bird

Eric S. is a skilled product analyst currently revolutionizing revenue forecasting and optimization at Visualfabriq since June 2024. Previously, Eric served as a senior data analyst at Bird from May 2021 to June 2024, where responsibilities included leading KPI design and enhancing customer experience through data insights. Prior experience at Atlassian included various roles, from team lead of service enablement to customer advocate manager, contributing to significant improvements in customer satisfaction, operational efficiency, and team performance. Combining extensive technical skills and customer-focused analytics, Eric has demonstrated a strong ability to drive results across multiple organizations. Eric holds a Bachelor of Arts in Communications from the University of Arizona, obtained in 2006.

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