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Pragya Sinha is an experienced Application Support Specialist currently working at BirchStreet Systems since September 2021, where responsibilities include handling tickets and troubleshooting issues in real-time using Salesforce. Prior to this role, Pragya worked as an Application Support Associate at Ezimax Technologies Pvt. Ltd. from February 2021 to September 2021, collaborating with the UI/UX team on wire-framing and web designing using Adobe XD, Photoshop, and Figma. Pragya holds a Bachelor of Engineering in Computer Science from Radharaman Institute of Technology & Science, completed in June 2020.