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Heather Perkins has held various roles throughout their work experience. Heather currently works at Bipsync, where they started as a People Operations Associate in September 2021 and later transitioned to the role of People Experience Manager in March 2023. Before that, they worked as a Relationship Manager at Care Direct Technology Ltd from February 2020 to September 2021.

Prior to that, Heather was employed at 21:32, where they served as a Media and Communications Officer from April 2019 to February 2020, and as an Office Manager from January 2019 to April 2019. Heather has also worked as a Project Administrator at Velindre Cancer Centre from September 2018 to December 2018, and as a Force Communication Suite Operator at Gwent Police from January 2018 to August 2018.

In the earlier stages of their career, Heather worked at Box UK as an Executive Assistant/Office Manager from March 2012 to January 2018, and at MPCT - Motivational Preparation College for Training as an Essential Skills Tutor from October 2005 to March 2012.

Heather Perkins has a diverse education history. In 2002, they enrolled at Aberystwyth University and obtained a Bachelor of Arts degree in Film and Television in 2005. Following this, they pursued a Postgraduate Certificate in Education (PGCE) with a focus on Upper Primary (Literacy) at the same university from 2005 to 2006.

In addition to their formal education, Heather Perkins has also earned several certifications. Heather obtained the Professional Scrum Product Owner 1 certification from Scrum.org in April 2021. Furthermore, in October 2022, they obtained various certifications related to coaching and developing employees, diversity, inclusion, belonging, employee experience, inclusion during difficult times, and Scrum, all from LinkedIn. There is a mention of a certification in Principles of Leadership and Management L4 from ILM, but the exact month and year of attainment are not provided.