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Herald Paul Capito is an experienced professional in engineering and administrative roles. Currently serving as a Continuous Improvement Engineering Technician at Bio-Techne since March 2023, Herald has previously worked as a Manufacturing Technician in the same company. Herald's expertise includes serving as an Administrative Assistant at JH Immigration Consulting, where management of customer inquiries and document processing were key responsibilities. Earlier experience includes a role as a Customer Service Specialist at Awesome OS, handling various customer service needs. In the engineering field, Herald has worked as a Technical Service Engineer at H.B. Fuller, focusing on after-sales support and customer inspections, and as a Process Engineer at TOSHIBA INFORMATION EQUIPMENT (PHILIPPINES) INC., where operational documentation and process standards were developed. Herald holds a Diploma in Business Administration and Management from the Northern Alberta Institute of Technology and a Bachelor's Degree in Industrial Engineering from Ateneo de Davao University.