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Mike Puetter has extensive experience in customer care and account management, currently serving as Teamleiter Customer Care Operations at Ferdinand Bilstein GmbH + Co. KG since March 2021. Prior to this role, Mike held positions as an Account Manager at suresecure GmbH and in IT Security from January 2019 to February 2021. From October 2011 to 2018, Mike worked as Lead Manager at r-tec IT Security GmbH. Mike's educational background includes attendance at Berufskolleg Ennepetal from 1994 to 1996.