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Robert Wisniewski has diverse work experience in the technology industry, with a focus on site reliability engineering and application support. Robert is currently employed at Billtrust as the Lead Site Reliability Engineer, a role they have held since February 2023. Prior to this, they worked as a Senior Site Reliability Engineer at the same company from December 2018 to February 2023, and as a Site Reliability Engineer from May 2016 to December 2018.

Before joining Billtrust, Wisniewski worked at COCC from August 2014 to May 2016 as an Application Support Analyst, where they provided analysis and developed script solutions for programmers to correct database issues. Robert also managed multiple projects simultaneously and maintained application knowledge. Prior to this, they held the position of eBanking Customer Support Specialist from October 2012 to August 2014, where they led the implementation of electronic banking and cash management platforms and provided troubleshooting support. Robert also worked closely with the development team to provide input on enhancements and improvements. Additionally, Wisniewski worked as a Sr. Loan Coordinator from June 2010 to October 2012, responding to software support requests and documenting system and procedural changes.

Earlier in their career, Wisniewski worked at Open Solutions from January 2008 to March 2009 as a Sr. Technical Analyst, overseeing the installation of the Sound Loan Origination System (LOS) and uplink interfaces between the LOS and core processing systems. Robert also served as a Client Care Analyst from January 2006 to January 2008.

Overall, Robert Wisniewski has gained valuable experience in site reliability engineering, application support, implementation, and customer care throughout their career in the technology industry.

Robert Wisniewski received their Bachelor of Arts (B.A.) degree in Game and Interactive Media Design from the University of Advancing Technology, where they studied from 2011 to 2014. In addition to their degree, Wisniewski has also obtained several certifications. Robert became Datadog Certified in Datadog Fundamentals in October 2022 through the institution of Datadog. Robert also completed the Systems Operations on AWS: Level 1 certification in September 2022, which was offered by ONLC Training Centers. Lastly, they obtained a certification in HTML5 Basics, although the specific institution and date of completion for this certification are not provided.