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Melanie H. has a diverse work experience in various industries. Melanie most recently worked at Billtrust as a Senior Customer Value Manager, where they managed the customer lifecycle for a portfolio of enterprise and strategic level multi-division corporations. Melanie developed new documentation, processes, and strategies for the Customer Success team. Prior to that, they worked as an Operations Management Consultant at RTW Health Services, where they developed and implemented operational strategies using innovative technologies. Melanie also collaborated with cross-functional teams to streamline communication and optimize workflows.

Previously, Melanie worked as a Customer Success Manager at PT Website Secrets, where they focused on customer engagement and satisfaction. Melanie also gained experience as a Jr. Account Executive at Unichem Pharmaceuticals (USA), Inc., where they collaborated with cross-functional teams and contributed to the sales process. Additionally, Melanie has experience as a Substitute Teacher at EDUStaff, LLC, creating a safe learning environment for students. Melanie also worked as a Nutrition Consultant & Athletic Trainer at SWAN KIDS LTD, developing and executing healthy active living programs for children.

Melanie's early career included roles as a Birthright Intern at Rutgers University Hillel, a Culinary Arts Counselor at Camp Zeke, and a Lead Line Cook at honeygrow. Melanie also had an internship as a Nutrition Intern at the Ministry of Health.

Throughout their career, Melanie has demonstrated strong communication skills, the ability to collaborate with diverse teams, and a focus on enhancing productivity and customer satisfaction.

Melanie H. has pursued their education in the field of nutrition, specifically focusing on dietetics and clinical nutrition services. Melanie attended Rutgers University–New Brunswick, where they studied Nutritional Sciences. Following that, they furthered their education at Rutgers University in Newark, earning a Master of Science degree in Clinical Nutrition/Nutritionist.

In addition to their formal education, Melanie has also obtained several certifications. Melanie became Copper CRM Beginner Certified through Copper in August 2022. Additionally, they achieved Monday.com Beginner Certified through Udemy in October 2021. Furthermore, Melanie acquired the ServSafe certification from ServSafe Food Protection Manager Instructor in March 2019.