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Miguel Solano is an experienced professional in customer support and technical engineering, currently serving as Senior Manager of Customer Support at BigID since November 2019. Solano has a robust background in providing worldwide support for applications and hosting environments, with previous roles including Senior Staff Technical Support Engineer at Tintri by DDN, Senior Technical Support Engineer at Rubrik, Inc., and Operations Engineer at SMRxT. Solano's expertise extends to managing Linux infrastructures, virtualization technologies, and cloud services, complemented by earlier positions in system administration and data analysis at the University of Arizona. Solano holds a Bachelor's Degree in Information Science/Studies from the University of Arizona.