Why do so many people love BIGGBY® COFFEE? It’s simple – We exist to love people. When you love the world, the world loves you back! Our franchise was founded in 1995 by two friends, who are still the Co-CEOs, for the simple purpose of loving people and sharing great coffee. This unwavering and clear focus is why we have millions of fans across the country, and why our franchise owners continue to reinvest in the brand by opening multiple locations.

At BIGGBY® COFFEE, we believe that owning a coffee shop is a higher calling. No other business brings so many people together and creates the potential to do exponential amounts of good in a community. We deliver on the promise of gourmet coffee, world-class customer service, and non-stop community engagement. Steadfast reliance on systems to support people and share great coffee has allowed our franchise to grow to over 300 locations across the nation.
 
In addition to being 100% franchised, we are also 100% purpose-driven. Our purpose is to support you in building a life you love, and that is our goal for everyone in our BIGGBY® family, from our Home Office staff to our franchise owners, and all the way to our amazing baristas and vendor partners. 

Own a BIGGBY® COFFEE franchise: biggbyfranchising.com
Like us on Facebook: Facebook.com/BiggbyCoffee.Bhappy/
Follow us on Twitter: @BIGGBYCOFFEE

Food & Beverage

Restaurants

Retail

BIGGBY COFFEE

BIGGBY COFFEE's headquarters in East Lansing, MI, United States

Mike McFall

Michael Kotia

Erin Kaylor

Jodi Latuszek

Tony Dipietro

Jorge Ferrey

Rita Bettino

Laura Eich

The Management Team at BIGGBY® COFFEE oversees the overall operations of the franchise, ensuring consistency in customer service, community engagement, and business growth. They manage store performance, support franchise owners, coordinate development projects, and handle accounting and customer service functions to maintain the company’s purpose-driven mission and uphold its commitment to loving people and serving great coffee.

Management Team

The Marketing Team at BIGGBY® COFFEE is responsible for creating and executing strategic marketing initiatives to drive brand awareness, customer engagement, and franchise growth. This team leverages data-driven insights, innovative campaigns, and digital marketing strategies to promote the company's mission of loving people and sharing great coffee. They work collaboratively to enhance customer experience, support franchise owners with local marketing efforts, and ensure consistent messaging across all platforms.

Marketing Team

The Leadership Team at BIGGBY® COFFEE is responsible for steering the company towards its purpose-driven mission of loving people and creating a vibrant community around gourmet coffee. Comprised of key executives including the Chief Purpose Officer, Chief Marketing Officer, Vice President of Human Resources, Legal, and ESG, Vice President of Emerging Market Development, Co-founder & Co-CEO, Chief Financial Officer, and President, this team collaborates to ensure strategic growth, elevate brand presence, foster employee and franchisee satisfaction, and maintain financial health, all while adhering to the company's core values.

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BIGGBY COFFEE

Org chart

Teams

Management Team

Marketing Team

Leadership Team

Offices

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BIGGBY COFFEE

Org chart

Teams

Management Team

Marketing Team

Leadership Team

Offices

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