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Steve Richards has a diverse work experience in the music industry. Steve started their career in 2013 as a Production Intern at iHeartMedia. Steve then interned at Roadrunner Records as a Promotions Intern in 2014, followed by an A&R Internship at Atlantic Records later in the same year. In 2015, they worked as a Marketing Intern at Columbia Records, and in 2016, they served as a Music Touring Assistant at Creative Artists Agency before becoming a Promotion Coordinator at Columbia Records. From 2018 to 2020, Steve worked at Republic Records as a Promotion Analytics & Strategy Manager. In 2020, they joined 300 Entertainment as a Director of Analytics. Currently, Steve is employed at Big Machine Label Group as the Director of Insights & Streaming, a role they began in April 2023.

Steve Richards obtained a Bachelor's Degree in Music Production/Industry from Ramapo College of New Jersey. Steve attended the college from 2011 to 2015. Steve also holds a Business Essentials Certificate from Ramapo College of New Jersey, although the specific month and year of its completion are not provided.