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James Loveridge is a seasoned Field Service Engineer at Bibliotheca, specializing in RFID and EM self-serve kiosks, AMH book sorters, and security detection systems for various educational institutions. With a career spanning over 17 years in the field, James has provided exceptional onsite break-fix repairs, installation, and configuration of bespoke software. Prior experience at IBM involved a technical triage role, bridging the gap between Bibliotheca’s helpdesk and IBM engineers, while establishing himself as an expert in AMH book sorters. James has a strong foundation in preventative maintenance, hardware installation, documentation, and technical support for engineering teams.