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Catherine Lamoureux has a Master's Degree in Library and Information Science / Knowledge Management from the University of Toronto, and a Bachelor's Degree in French Language and Literature from McGill University. Catherine has worked in various roles such as Contract Specialist, Special Projects Coordinator, Executive Assistant, Student Library Assistant, AskON Intern, Volunteer Cataloguer, and Administrative Assistant and Customer Service Representative. Catherine's experience includes tasks such as coordinating contracts with new library partners, adding items to library collections, providing virtual reference services, and updating databases and websites for online distributors.