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Nick is responsible for overseeing the BIA’s operations, ensuring that all activities are professionally delivered to the highest standard. He provides an organisation-wide operational perspective to, and support for, activities and projects.

He has specific responsibility for office management/facilities, financial systems/processes and credit control, company secretariat, human resources and IT/telecoms. Nick joined the BIA in October 2014 with extensive industry and not-for-profit management experience.

Prior to this role he ran the Clinical Laboratory Division of Lab21. This involved providing specialist laboratory services to the healthcare, pharmaceutical and clinical trials markets. He had management responsibility for all operations, income, laboratory and customer services and client liaison across the Group. He also has specific experience of diagnostic testing within the HIV and HCV disease areas. This was gained through building Delphic Diagnostics into a one-stop-shop for clinicians, enabling more effective patient monitoring and subsequent treatment options.

Nick also has extensive management experience within the not-for-profit sector, working for a trade body representing and building the profile of the business communication industry.