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Raza Imran is an experienced professional in customer service and e-commerce, currently serving as the Assistant Manager of Customer Services at Firhaj since October 2023. Raza has successfully managed leading brands including Hush Puppies and CAT Footwear, leading a diverse team while optimizing operational efficiency and maintaining high customer satisfaction. From June 2019 to October 2023, Raza worked at LIMELIGHT, where responsibilities included overseeing customer support operations and managing social media accounts. Previous roles also include positions at Apple as a Sales Associate and Samsung Electronics as a Sales Executive, demonstrating a strong foundation in retail sales and customer engagement. Raza holds an A Level degree in Business/Commerce from Stone Cost Academy in Dubai, completed in 2018.