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Mona Cadena is a seasoned hospitality professional with extensive experience in various managerial roles across multiple companies in the hospitality sector. Currently serving as Resident Account Manager - BTR and previously as Leasing Manager and Leasing Consultant at BH since February 2022, Mona has demonstrated strong leadership skills. Prior experience includes managing front office operations at Hyatt Regency Lisle, Hyatt House Chicago/Oak Brook, and Chicago Marriott Southwest at Burr Ridge. With a solid educational foundation, including a Master's degree in Hospitality Leadership and Operational Performance from DePaul University, Mona has consistently delivered high-quality guest service while overseeing teams and enhancing operational efficiency.