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Alexis Stovell is an experienced customer service professional currently serving as the Customer Experience Manager and Client Relations Manager at BF&M Group since February 2020. Responsibilities include managing a portfolio of pension leads, overseeing compliance with AML documentation, and assisting clients with inquiries. Previously held roles include Customer Care Associate at BF&M, where compliance with KYC and FACTA policies was emphasized, and Project Consultant - Switchboard Operator, managing call queries. Stovell's earlier experience includes a Customer Service Representative/Provisional Assistant Manager at One Communications Bermuda and Front Desk Agent at The Mid Ocean Club. An educational background in Mass Communication and Media Studies, along with a minor in Business, was obtained from Arizona State University between 2020 and 2021.