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Rick Devoe is an accomplished professional with extensive experience in customer success, technical account management, and professional services. Currently serving as an Adoption Assurance Analyst at BeyondTrust since January 2025, Rick has previously held leadership roles, including Director of Business IT at Sherweb and Senior Director of Customer Success at Resolve Systems. Notably, Rick's tenure at BeyondTrust spanned nearly a decade, during which significant contributions included streamlining operations following mergers and enhancing product delivery methodologies. Rick's expertise encompasses building and mentoring high-performing teams, synthesizing customer feedback into product development, and ensuring exceptional service delivery across various technological environments. Rick holds a diploma from Breton Education Center and has studied General Mechanics at NAIT.