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Kolleen McNalis is a seasoned professional in revenue management and customer support, currently serving as a Client Revenue Manager at Beyond. Previous experience includes the role of Cluster Revenue Manager at YOTEL and multiple positions at Soho House & Co, including Revenue Manager for North America Bedrooms and Reservation Supervisor in Chicago. Kolleen also worked as a Customer Support Agent and Customer Experience Manager at Dover and served as a Reservations Coordinator at Hotel Lincoln Chicago. Kolleen holds a degree in Film/Cinema/Video Studies and Cultural Studies from Columbia College Chicago.