Maximiliana C. is a skilled Product Support Engineer at Beyond Finance since August 2024, with extensive experience in technical support and software development. Previous roles include Senior Technical Support Engineer at Draftable, where Maximiliana improved client experiences leading to a 20% decrease in support escalations, and Senior Associate Technical Support Engineer at iManage, focusing on system stability and performance. Maximiliana also served as an Associate Instructor at ThriveDX, providing education in software development, and has a solid foundation in full-stack development from experiences at Snap eHealth and Dignified Winers. Educational accomplishments include a Bachelor of Arts in French Language and Literature from Beloit College and a Full Stack Software Engineering certification from General Assembly.