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Fatema Ali is a Service Delivery Analyst at Beyon Connect since October 2022, where exceptional customer service and effective problem-solving are prioritized to ensure customer satisfaction. Previously, Fatema served as a Customer Care Representative at Silah Gulf from December 2020 to August 2022, managing high volumes of calls and resolving customer complaints on the STC project. Additionally, experience as a Data Entry Specialist at TryCarriage.com from September 2019 to February 2020 further contributed to a diverse skill set. Fatema holds a Bachelor's degree in Computer Science from AMA University.