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Samantha Bohn has a strong background in customer success and operations, with experience in roles such as Customer Success Manager, Head of Customer Success & Operations, and Account Manager. Samantha is currently working as a Customer Success Manager at Betterworks, a company that focuses on developing HR talent management solutions. Samantha also has experience in event operations and sales, showcasing their diverse skill set. Samantha holds a Bachelor's degree in Communication and Media Studies from York University.