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Trevor Thinnes has held a variety of roles in the healthcare and customer success industries. In 2021, they began working at BetterNight as the Director of Customer Success and Project Manager. Prior to that, they were employed at ResMed from 2014-2021, where they held roles such as Sr. Manager, Managed Markets, West, Global Product Manager, Healthcare Informatics, Product Manager, Healthcare Informatics, and Associate Product Manager, Healthcare Informatics. From 2010-2014, they worked at Union Pacific Railroad Employes Health Systems as the Sleep Program Coordinator.

Trevor Thinnes received their Master of Business Administration (M.B.A.) from the University of Utah between 2012 and 2014. Prior to that, they attended Utah State University from 2007 to 2009, where they obtained a degree in Exercise Science with a focus in Pre-Medicine/Pre-Medical Studies.