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Farrah Moore has extensive experience in customer experience and service roles. Farrah held positions such as Head of Service Success at BetterHelp.com, Director of Customer Experience at ThirdLove, and Training Program Manager at Fitbit. Farrah built support structures, developed training programs, and led large teams. Their background includes roles in HR, university associations, and beauty pageants.

Farrah Moore completed their Associates of Science in Media Communication at Grossmont College from 2003 to 2006. Farrah then pursued a Bachelor of Arts in Communication at the University of Southern California from 2007 to 2009. Most recently, they obtained a certificate in SAPM, Advanced Project Management from Stanford University in 2016 and 2017.