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Dawn Drummond-Wolfrom is a seasoned professional with extensive experience in business process optimization and project management across various industries. Currently serving as the Sr. Business Process Manager at BetMGM since February 2023, Dawn has previously held significant roles including Sr. Business and Project Management Consultant at W. L. Gore & Associates, and Senior Business Analyst at Subaru of America. Notable accomplishments include implementing optimization strategies, enhancing reporting processes, and facilitating major projects in IT governance, HR integration, and process improvements. Dawn holds a Bachelor of Science in Business Administration from Glassboro State College and has achieved Six Sigma Green and Black Belt certifications from Villanova University.