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Magda Buff has extensive experience in support and implementation roles across various technology and service companies. Currently working as an Analista de suporte e implantação at Betha Sistemas since September 2021, Magda previously held positions including Consultora de implantação ERP at Agrotis, where responsibilities encompassed advanced support and client lifecycle management. As a co-founder of Monster Store Suplementos, Magda managed market expansion, site design, and client relations. With a background in consulting and customer success roles at companies like Leankeep Software and Eadbox, Magda is skilled in training and support processes. Educational qualifications include a Bachelor's degree in Gestão da Informação from Universidade Federal do Paraná and a Technical degree in Edificações from Colégio Estadual do Paraná.