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Josiana Figueredo is an experienced professional in the field of system analysis and product consulting, currently serving as a Requirements Analyst at Betha Sistemas since August 2023. Previously, Josiana worked at GOVERNANÇABRASIL - GOVBR for nearly a decade, where the responsibilities included customer support management within various systems, activity scheduling, and user training. Josiana's extensive expertise also encompasses technical support for public accounting systems and participation in system implementation projects. Educational qualifications include a recent program at Centro Universitário Internacional UNINTER and specialization in Financial and Cost Management from ICPG, alongside a Bachelor's degree in Business Administration from Esucri.