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Joshua Smart has extensive experience in customer service and management roles across various industries. Currently employed at MelroseINC since January 2015, Joshua has held positions as a Customer Service Representative and Service Coordinator. Concurrently, at BET Networks since June 2015, Joshua contributes as a Social Media Manager, focusing on media coverage strategies for events. Prior to this, Joshua worked as an Assistant Manager at Finish Line, where responsibilities included hiring and training staff and overseeing sales. Additional experience includes a Customer Service Manager role at Mac Enthusiasts and multiple positions at Apple, including Genius Admin. Earlier roles include Technical Manager at Office Depot and Park Services Lead at Universal Studios Hollywood. Joshua graduated from Fairfax High School in 2004.