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Nicholas Haungs is an experienced IT professional specializing in technical support and network infrastructure. Since July 2019, Nicholas has served as an IT Support Specialist II at BestSelf Behavioral Health, focusing on network infrastructure and security with technologies such as PaloAlto firewalls and Aruba network switches. Previous roles include IT Support Technician at Accessium Group Inc. and Desktop Support Technician at Personal Computers, INC., along with helpdesk tutoring at Erie Community College. Nicholas has a diverse background that also includes experience in graphic and web design, as well as customer relationship management through roles at LocalEdge. Nicholas holds a degree in Network Support Technology from Erie Community College and a Bachelor of Arts in Music Industry and Audio Arts from SUNY Oneonta.