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Jemma Mendoza has extensive experience in customer service and operations, currently serving as an Independent Agent at Aflac since March 2015, where the focus is on providing affordable benefit options for business owners and employees. Jemma also works as a Mystery Shopper with BestMark, undertaking various assignments that require keen observation and adherence to instructions. Previous roles include postal carrier at the US Postal Service from 1987 to 2003, seafood clerk at Publix Super Markets from 1989 to 1992, and assistant manager at McDonald's from 1986 to 1988, where responsibilities included inventory management and staff training. Jemma holds a high school diploma from Midwood High School in Brooklyn, NY, and attended Brooklyn College from 1975 to 1977, studying general biology.