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Alicia Patterson has a diverse background in human resources and customer service, currently serving as a Senior Customer Service Representative and Remote Worker Support at Best Western Hotels & Resorts since June 2021. Prior experience includes a role as a Human Resource Consultant at WEC Energy Group from September 2010 to August 2019, where Alicia specialized in recruiting for various positions, particularly in customer service. Earlier positions include a Human Resource Associate at We Energies, focusing on customer service recruitment, and a Human Resource Staff Assistant, providing administrative support. Alicia's career began with various roles at M&I Bank starting in November 1989, after completing a high school diploma at Wauwatosa West High School in 1990, and includes mentorship of teens at the YMCA through the Black Achievers program.