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Efrain (Frank) Martinez II, MSML, possesses a diverse background in customer experience and sales management, currently serving as a Customer Experience Manager 2 at Best Buy. Previous roles include Sales Team Lead, Senior Account Executive, and Account Executive at JumpCrew, as well as AVP, Financial Center Manager, and AVP; Assistant Bank Manager at Bank of America. Efrain holds a Bachelor's degree in Business Administration and Management from Austin Peay State University and a Master of Science in Management and Leadership from Western Governors University.