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As a Senior Business Analyst, Colleen works with organizations to identify key pain points in business processes and develop solutions that improve their day to day operations. She works with customers to find places where automation can be inserted to make their processes more efficient without losing the attributes of what makes their business stand out from competitors. Colleen works directly with users to learn their business, creates technical process workflows, data flows, user interface wireframes, functional requirements, user stories, and system documentation.

Colleen graduated from Salisbury University with a B.S. in Management and a B.A. in Visual Communications. Colleen is currently pursuing her MBA at Loyola University of Maryland.

Colleen currently lives in Maryland and enjoys traveling and playing softball in her spare time.