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Amanda Lennox possesses extensive experience in customer service roles across various industries. Currently serving as a Customer Feedback Officer at Bernicia Group since November 2019, Amanda has also held positions such as Customer Service Administrator and Housing Assistant within the same company. Prior experience includes a role as a Customer Service Representative at Jaguar Land Rover and a brief tenure as an Account Manager at BPD Group. Amanda's career in customer service began at Avery Dennison Label and Packaging Materials, where a significant period from April 2004 to December 2018 was spent in the Customer Service Representative position. Amanda holds a Higher National Certificate in Business Administration and Management from Northumbria University, earned between 1994 and 1996.