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Michelle Hanlan is an accomplished professional in digital marketing and banking, currently serving as AVP, Digital Marketing Strategy Manager at Berkshire Bank since October 2021. With a strong foundation in the banking sector, Michelle's career spans various roles at Windsor Federal Savings and Loan from 2005 to 2021, including Marketing Officer and multiple positions in deposit operations and customer service. Previous experience includes a Senior Customer Service Representative role at Sovereign Bank of New England and a Head Cashier position at TJ Maxx. Michelle holds a Master's degree in Digital Marketing from Bay Path University and has obtained an Advanced Bank Marketing Certification from ABA Bank Marketing School, along with a Bachelor's degree in Business Analytics from Bay Path University.