Lauren Paoletti is an experienced professional in customer service and team leadership. Currently serving as Customer Experience Team Lead at Berkley One since October 2021, Lauren previously held the position of Service Advocate at Farmers Insurance from May 2018 to October 2021. Prior to that role, Lauren gained extensive experience as a Team Lead at Convergys from April 2002 to May 2018, contributing to a strong foundation in customer relations and service excellence.
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