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Susan Clemson has extensive work experience in the insurance industry. Susan started their career in 1993 at Atlantic Mutual as a Claims Manager, where they worked until 2004. Following that, they joined Everest Reinsurance as a Vice President, holding that role until 2011. Susan then moved on to Gallagher Bassett FKA Western Litigation, where they worked as a Senior Vice President from 2011 until 2023. Currently, they are the SVP, Chief Claims Officer at Berkley Luxury Group (a Berkley Company) since 2023.

Susan Clemson earned a Bachelor of Arts (B.A.) degree in Economics from Lehigh University between 1984 and 1988.