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Alexis Nicole Smith is an experienced professional in customer service and client relations, currently working as a Coordinator at Bergdorf Goodman since May 2017. In this role, responsibilities include assisting the Selling Manager with customer service and retention tools, staff development, merchandise presentation, and sales promotions. Previous positions include Client Services Specialist at Bergdorf Goodman, where customer interactions were managed, and issues were resolved; Reservations Agent and Host at Petrossian, responsible for scheduling reservations; and various roles in the hospitality and retail sectors. Alexis holds a B.A. in Journalism with a focus on Public Relations from Georgia State University, enhancing a background in public relations through roles at Persona Affairs, SpiritHouse Project, and Atlanta International Fashion Week.