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Marwan Ahmed is a skilled software engineer with a robust background in front-end development and technical support. Currently serving as a Software Engineer II at Benjamin since September 2024, Marwan previously worked at Pelcro from April 2021 to October 2024, where contributions included the development of an open-source React component library and customization of UI components, leading to a significant improvement in client satisfaction as reflected by a 40% increase in the NPS score. Earlier experience at Orascom Construction PLC involved delivering technical support while achieving a 90% SLA and facilitating a company-wide system migration for over 1000 employees, which decreased support tickets by 20%. Marwan holds a Web Development Professional Nanodegree from Udacity and a Bachelor's degree in Business Informatics from Helwan University Cairo.