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Kelsey Carter is an experienced operations manager currently working at BenefitMall since June 2023, where responsibilities include monitoring and enhancing the ASD team to ensure client-centric service and organizational success. Prior to this role, Kelsey held positions at Ensemble Health Partners from January 2020 to June 2023, including Pre-Access Manager and Operations Manager, supporting all Ensemble clients. Additionally, Kelsey served as Revenue Cycle Associate Leader in Training at the University of Oklahoma from May 2017 to January 2020, and as Assistant Director of Financial Aid Counseling Services at Paycom from June 2016 to April 2017. Kelsey began a career in management as a Student Account Manager handling 3rd party billing and scholarships at the University of Oklahoma-Bursar from June 2012 to May 2016. Kelsey holds a Master of Science in Health/Health Care Administration/Management from Oklahoma State University and a Bachelor’s Degree in Communication from the University of Oklahoma.