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Stephen Skalamera serves as the Technical Support Team Lead at Benchmark Education Company since March 2022, where expertise in print and digital solutions enhances literacy intervention for educators. Previous experience includes Training Support and Implementation at BuildingLink, specializing in property management software, and a role in Customer Experience at 1010data, focusing on big data analytics. Stephen also held positions as a Technical Support Engineer at Lytx, Inc., providing insights from driving data, and as a Senior Technical Support Specialist at ICANotes LLC, delivering EHR solutions for behavioral health. Early career experience encompasses work as an eRA Help Desk Specialist at the National Institutes of Health and an internship with the Internal Revenue Service. Education includes a high school diploma from Calvert High School and studies at the University of Maryland Baltimore County.