Lilia Kezim Taleb is a seasoned professional in customer success management, currently serving as the Leader of Global Customer Success at Benchling since May 2024. Previously, Lilia held various roles at Nuvolo, notably as Director and Manager of Customer Success, focusing on modern cloud-based workplace solutions. Experience also includes serving as Customer Success Operations Manager at Endpoint Clinical, providing solutions for the life sciences sector, and multiple positions at TraceLink, contributing to the development of a large cloud-based network for life sciences. Earlier career highlights include serving as General Manager at Eurl Plastic and Technical Recruiter at John Galt Staffing, specializing in recruiting skilled professionals across engineering disciplines. Lilia holds a Bachelor of Science in Business Administration and Management from Merrimack College.