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Peter Jones is an experienced account manager currently leading lifecycle and project management at Bellrock Group, where a focus on meeting SLAs and KPIs is paramount. Previously, Peter held various roles, including Helpdesk Supervisor and Account Coordinator, showcasing expertise in customer service and operational support across multiple organizations. This includes significant experience at Nelson Catering Equipment and CBRE Global Workplace Solutions, managing contract support and overseeing multiple sites. Additional roles in customer service and administrative capacities have strengthened Peter's ability to liaise effectively with clients and engineers alike. Educational background includes attendance at Harrow College and Haydon School.