ÂÜÀòÂÒÂ×

Alain Dadoun is a seasoned executive with extensive experience in digital services and operations, currently serving as Vice President of Digital Services at Bell. Since joining Bell in 2011, Alain has led multiple initiatives to enhance customer experience through personalized digital solutions, agile delivery models, and omnichannel customer journeys. Previous roles at Bell include Vice President of Self Serve & Business Process, where Alain focused on digitizing customer interactions and improving operational efficiency. Alain’s career began in management and consulting positions, including roles at Aromatica, and has consistently emphasized transforming customer experiences, process optimization, and implementing strategic projects. Alain holds an MBA from McGill University and various degrees and specializations in Telecommunications, Finance, Statistics, and Engineering.