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Michael Garcia is an IT Support Specialist with extensive experience in providing technical assistance across various organizations. Currently employed at Bel Brands USA Foodservice since May 2019, Michael supports hardware and software issues for all employees at the Chicago headquarters, as well as offering premium support for C-level executives. Previous roles include supporting employees at Transdev North America and Northwestern Medicine, where Michael managed service desk calls and technical support. Michael's background also includes experience as a Systems Analyst and a Service Call Center Representative, showcasing a strong foundation in IT service and support. Additionally, Michael holds a Bachelor of Arts in Communication with minors in Informatics and Film Studies from the University of Illinois Urbana-Champaign.