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Alma Reinsma is a seasoned professional with extensive experience in communication, marketing, and customer service. Currently serving as a Klantcontact Specialist at Bedrijfsfitness Nederland since October 2023, Alma previously held positions including Marketing en secretariaat at Sappé Reiniging, onderhoud en renovatie, and as a Communicatieadviseur for Nationaal Vlechtmuseum, where a significant communication strategy was developed. Further experience includes roles in customer service at Arriva Nederland and editorial contributions to the Middenkader newspaper. Alma's academic background includes a Bachelor's degree in Communication from Hanze University and MBO in Marketing & Communicatie from Friesland College, supplemented by a specialized course in Frisian writing at Afûk.